Senior Reliability Engineer

Richard (Skip) Jourdonnais comes to GenesisSolutions with over 30 years experience facilitating, working, managing, and implementing successful reliability and maintenance programs. Skip’s achievements include the development, facilitation, analysis, and implementation of preventive and predictive equipment strategies based on RCM, FMEA, and PMO / MTA for Power (Nuclear, Hydro, Fossil), Pharmaceuticals, Refineries, Petrochemical, Mining / Smelting, Pulp & Paper, Water / Wastewater Treatment Plants, Private and Government Research Facilities, and various other Manufacturing and Industrial Plants. Skip also has in-depth experience in facilitating Root Cause Failure Analysis (RCFA). Previously he was engaged as an associate with GenesisSolutions at Jacobs / NASA Langley Research Center in Virginia and Britannia Ltd. in Scotland.

In his current role as a Senior Reliability Engineer, Skip’s focus is with developing and implementing practical solutions for GenesisSolution’s customers. Skip believes that the development of maintenance and reliability cultures within the ranks of his clients is a key element in assuring our mutual efforts are sustained.

Experiences with a multitude of global projects have provided Skip in-depth knowledge of all the elements necessary to ensure successful development or improvements of asset management strategies. He believes that his goals are to provide his clients with the skills and education to ensure that there is a sound transfer of knowledge and technology providing a long-term relationship with all the customers we are engaged with.

Skip is an active member of the Society of Maintenance & Reliability Professionals (SMRP) and is the current development lead for the SMRP Pillar II Manufacturing Process Reliability concepts. Skip resides in Kerrville, Texas with his wife of 38 years (Vickie) and has three (3) children, four (4) grandchildren and two (2) great-grandchildren.

GenesisSolutions Consultant Published in October 2011 SMRP Solutions Magazine

Bob Carmon completes article on “Planning Your Next Breakdown” in Work Management Feature

A serious equipment breakdown usually occurs at night, on a weekend, or on holiday when on-site resources are slim and limited personnel are available. While people do not want or expect a serious breakdown, the proactive measures you take in advance can be key to your team handling the problem in a professional and effective manner.

Read the Article (Beginning on Page 4)

GenesisSolutions Wins UK Trade & Investment Award

European HQ Recognized for UK Investment

GenesisSolutions received a 2011 UK Trade & Investment Award on Saturday, September 30th, 2011 at the UK Ambassadors Residence in The Hague.

GenesisSolutions was recognized for successfully investing in the UK and having utilized the services of the UK Trade & Investment offices in the Netherlands. In addition to Genesis Technology Solutions Inc. - Netherlands (European HQ), the company recently opened an office in Aberdeen (Genesis UK Technical Services and Solutions, LTD).

Kathy Brown, Vice President of Human Resources & Administration at GenesisSolutions commented: “It is quite an honor to receive this award on behalf of GenesisSolutions. Our growth strategy within EMEA is greatly aided through the support of organizations such as the UK Trade & Investment group. We could not be more pleased to receive this recognition.”

About UK Trade & Investment

UK Trade & Investment is the Government Department that helps UK-based companies succeed in the global economy. We also help overseas companies bring their high-quality investment to the UK’s dynamic economy acknowledged as Europe’s best place from which to succeed in global business.

UK Trade & Investment offers expertise and contacts through its extensive network of specialists in the UK, and in British embassies and other diplomatic offices around the world. We provide companies with the tools they require to be competitive on the world stage.

Please Visit Their Website

Upcoming Industry Events

• SMRP (Society of Maintenance & Reliability Professionals)
• 19th Annual Conference
• October 16-20, 2011
• Greensboro, North Carolina

GenesisSolutions will be sponsoring, exhibiting, attending and co-presenting at the 19th SMRP Annual Conference. Our co-presentation, on Wednesday, October 19th, focuses on how a Major Pharmaceutical Healthcare Provider increased Operational Performance through a Standardized CMMS and Integrated Reliability Program.

In addition, we will be participating in the SMRP Job Fair Monday, October 17th from 1:00-5:00pm.

Please visit us in Booth # 508.

For additional meeting details, please visit: http://www.smrp.org/Conference/index.asp

• Facilities Management Maximo User Group (FMMUG)
• 2011 Best Practices
• October 16-18, 2011
• Plano, Texas (Hosted by JC Penney & Johnson Controls)

GenesisSolutions will be attending this annual event which provides user presentations focusing on Facilities Best Practices initiatives utilizing IBM Maximo Asset Management.

We will also be providing a “Facilities Planning & Scheduling: A Best Practices Overview” workshop with Solufy on Tuesday, October 18th.

For additional meeting details, please visit: http://fmmug.org/

• Northern California Maximo User Group (NorCal MUG)
• Fall 2011 Meeting
• October 26, 2011
• Berkeley, California

GenesisSolutions will be attending the Fall 2011 NorCal MUG hosted by Lawrence Berkeley National Laboratory on Wednesday, October 26th.

For more information, please visit: http://www.norcalmug.org/

• International Society of Pharmaceutical Engineers (ISPE)
• 2011 Annual Meeting
• November 7-9, 2011
• Grapevine, Texas

GenesisSolutions will be attending and exhibiting the 2011 ISPE Annual Meeting in Grapevine, Texas November 7-9, 2011.

Please visit us at Tabletop # 636.

For more information, please visit: http://www.ispe.org/2011annualmeeting

• Maximo Utility Working Group (MUWG)
• Fall 2011 Workshop
• November 7-9, 2011
• Phoenix, Arizona

GenesisSolutions will be attending, exhibiting & sponsoring the Fall 2011 MUWG Workshop hosted by Arizona Public Service (APS) November 7-9, 2011.

For more information, please visit: http://muwg.org/

Quinton GoForth, Principal Consultant - Reliability Services & EAM Systems

Quinton GoForth began his career in 2001 as a materials engineer in the diesel engine industry where he developed standard operating procedures for material analysis and created a calibration monitoring database.  After graduating from Michigan State University in 2002 with a Mechanical Engineering degree, he joined GAF Materials Corporation and was placed in their leadership and development program.  Through this accelerated process, he learned core concepts of the entire manufacturing process including quality, production, purchasing, and maintenance.

During his time with GAF, Quinton was trained on reliability centered maintenance concepts and manufacturing philosophies emphasizing continuous improvement.  He developed and implemented his own reliability program in four different facilities focusing on preventive maintenance optimization including predictive technologies, improving equipment reliability and building sustainable systems.  Quinton developed CMMS training guides and best practices as well as powerful reporting tools for daily work execution and performance tracking, benchmarking these items for all facilities.

Quinton has executed every role within the maintenance organization, including storeroom coordinator, planner / scheduler, supervisor, manager and superintendent, gaining a true understanding of reliability work management and the importance of aligning the CMMS with this process.  Incorporating reliability concepts into EAM platforms through the development of robust, sustainable systems will be Quinton’s initial focus as he joins the GenesisSolutions team.

The Building Blocks for Maintenance

By Bob Steibly, Sr. Reliability Engineer

Most Maintenance organizations have been designed and built upon foundational building blocks that have brought the organization to the point it’s at today.  The current Maintenance organization may be one of the best, the worst, or anywhere in between.   How well those building blocks were designed and implemented defines the Maintenance organization. 

In this initial article we will begin with the overall scope of the building blocks required for a Best in Class Maintenance organization and take a look at the composition of each of those building blocks.  A Best in Class Maintenance operation is one that is both effective and cost efficient in its performance and service to its customers.  We will also look at how these building blocks fit together to support or compliment each other as the Maintenance organization continually matures.

Read the Article

Project Profile: Shell

GenesisSolutions Completes Maintenance & Integrity Project at Den Helder Gas Plant

GenesisSolutions has completed a Maintenance & Integrity Execution (MIE) project at the Den Helder NL gas plant in the 3rd quarter of 2010. Den Helder is the first Shell facility in Europe to go live with this enhanced Safety Critical Equipment Management Process.This effort has entailed: 

• Final identification of 12,000 Safety Critical Equipment (SCE) in SAP
• Development and publishing of 40 Equipment Performance Standards in both English and Dutch
• Review and categorization of over 1200 SAP maintenance plans
• Enabling the SAP QM module for calculative measurement and tracking of the SCEs
• Linking of over 200 Master Inspection Characteristics to the 500 relevant Task Lists in SAP

This project was completed over 2 years and was worked on, at various stages, by 10+ Genesis employees and contractors. The learnings and recommendations from this project are being put to use as GenesisSolutions continues this rollout to the UK southern / North Sea (OGW) to be completed this year and the NL platforms (OGE) scheduled for rollout in Q3 of next year.About Shell:

Shell is a global group of energy and petrochemicals companies. With around 101,000 employees in more than 90 countries and territories, Shell helps to meet the world’s growing demand for energy in economically, environmentally and socially responsible ways.

For more information: tvaclavicek@genesissolutions.com

Principal Consultant, Program Manager 

Art Young recently joined the GenesisSolutions Infor EAM practice and is assigned as the Program Manager for one of Genesis’s key pharmaceutical customers.  Art brings over 15 years of maintenance management consulting experience to Genesis, including six years leading the Professional Services Group at Datastream Systems (now Infor).  Art has a wide variety of experience implementing Datastream’s MP2, as well as Datastream 7i, which is now known as Infor EAM.  Additionally, Art has experience with other EAM products, including IBM’s Maximo, Ventyx’s Passport and EMPAC.  In addition to his maintenance management experience, Art has led the development of custom applications that enable large-scale business process reengineering for manufacturers and was the founder of a company that provided web-based team collaboration applications to over 1000 clients worldwide.  Art’s industry experience includes paper manufacturing, oil and gas, plastics manufacturing, pharmaceuticals and medical devices, facilities management and general manufacturing.

Art began his career in product engineering for the Ingersoll-Rand Company’s air compressor division, following his 1984 graduation from North Carolina State University with a Bachelors of Science in Mechanical Engineering.  Art also earned an MBA from the McColl Graduate School of Business at Queens University of Charlotte and holds the Project Management Professional credential from the Project Management Institute.

In his current role, Art manages the migration and integration of over 25 newly acquired manufacturing facilities into the existing Infor EAM implementation at one of Genesis’ strategic EAM customers. 

The Value of Maintenance Site Assessments

On the Path of Continuous Improvement

by Mike Greenholtz 

An essential tool for defining the path forward for your maintenance organization strategy is the Site Assessment.  Understanding where both the strengths and opportunities reside is an important first step in a transformation effort. The GenesisSolutions assessment is focused on providing our customers with a keen understanding of their performance across the following 7 Maintenance elements:

• Organizational Readiness
• EAM Database Management
• Work Management
• Maintenance and Reliability
• Inventory Management
• Planning and Scheduling
• Metrics and Performance Improvement

Our organizational readiness review looks at your maintenance department’s organizational culture, communication tools, employee development and training capabilities. The intent is to understand how the maintenance group is currently positioned to maximize the utilization of the CMMS and RCM strategies to support your company’s stated business objectives.  Providing additional depth to the assessment incorporates our analysis of the existing EAM database and work management process flows, which are foundational elements of a Maintenance and Reliability program. We then evaluate the maturity level of the inventory management, planning and scheduling process and execution. Finally, we review the management controls and reporting systems that are in place to gauge your overall maintenance program effectiveness and business impact. 

Our two person team comprised of an EAM and Reliability professional can complete a site assessment in 2 to 3 days, depending on the scale of the host site. Our methodology and experience provides a comprehensive scorecard and detailed report that includes a prioritized list of actionable items. A performance tracking chart is generated for each element and one for your overall program. Most importantly, our findings and recommendations can be used as the basis for your updated Maintenance Master Plan.

We encourage our customers to periodically self assess in order to monitor progress of their continuous improvement journey. Our decade plus of CMMS implementation experience combined with deployments of RCM strategies provides us with a unique perspective for conducting these assessments. Our EAM database management evaluation has provided our customers additional insight as to how to further leverage their CMMS investment for greater ROI.

To learn more about our Site Assessment Tool and Methodology, please contact Mike Greenholtz at mgreenholtz@genesissolutions.com

Upcoming August 2010 Events 

Mountain West Maximo User Group (MWMUG) 

GenesisSolutions will be sponsoring and attending the Mountain West Maximo User Group (MWMUG) Fall Meeting August 8-10, 2010 in Park City, UT.

More information available at: http://mwmug.org/

Airport Maximo User Group (AMUG)

GenesisSolutions will be attending the Airport Maximo User Group (AMUG) Mid-Year Meeting August 19, 2010 hosted by Denver International Airport.

More information available at: http://www.tivoli-ug.org/groups?groupid=230

When: 05/24/10 & 05/25/10

The Maximo Utility Working Group (MUWG) is an industry group representing over 145 utility companies, counties and cities throughout the U.S., Canada, China, South Africa, Pakistan, Japan, and the Caribbean that exchange information related to the implementation and application of the Maximo asset management system. Two workshops are held each year, one in the summer, and the other in winter and Genesis has been one of the key supporting vendors of the conference for a number of years. Genesis will be attending and continuing to sponsor this productive, educational event. Our resources will be available to answer any questions you may have about the proven services we have provided over the years and continue to provide to the utilities community to help make the most of their maintenance programs.

GenesisSolutions is a sponsor of this event.

When: 04/25/10 - 04/28/10

The mission of the Facilities Management Maximo User Group is to provide a forum for Maximo users in the facilities management industry to exchange information, methods and experiences. Today there are very few forums for individuals to showcase the methods they are embracing in an effort to leverage the latest technology to optimize their company’s facilities, monitor and lower equipment costs, bench mark key indicators and eliminate costly repairs.  This exchange of information is designed to optimize the use of Maximo’s capabilities in the Facilities Environment. The integrated principles of business methods, administration, and practices of architecting, planning, and maintaining buildings, grounds, systems, and quality customer service needs to create optimal work environments. This meeting will be a great opportunity to exchange ideas, share visions, problem-solve, and take home a fresh new look at the best-practices for your organization.

GenesisSolutions is a sponsor of this event.

When: 04/15/10

Pacific Northwest Maximo Users is a regional group of professionals who support and/or use IBM® Maximo in the workplace as well as business partners who provide support related to Maximo. Our membership spans multiple states and provinces in USA and Canada as well as the various industries in which Maximo is used. All are welcome to participate, regardless of experience, area of involvement or ability to participate in quarterly meetings.

GenesisSolutions’ Jim Oldach (Manager, Reliability Services) will be presenting on “Putting CMMS Work History to Work” at this meeting.

When: 04/14/10

                                                         The primary purpose of the Southern California Maximo Users’ Group (SCMUG) is to provide an open forum for the discussion of technical and business issues involved with the employment of the Maximo product line of Maintenance, Production, Fleet and Asset Management Systems. The SCMUG values the personal and professional opinions of all types of Maximo users, from the Operational and Technical Management through the end users of the data systems.

GenesisSolutions will be attending this event.

When: 2/22/10 - 2/25/10

ISPE, the International Society for Pharmaceutical Engineering, is the world’s largest not-for-profit association dedicated to educating and advancing pharmaceutical manufacturing professionals and their industry. Founded in 1980, today ISPE serves 25,000 members in 90 countries.

GenesisSolutions will be exhibiting in booth #76 and presenting on Thursday, February 25th (Mr. Mike Greenholtz - Discussing Wyeth Pharmaceutical’s Maintenance Excellence Program).

When: 2/21/10 – 2/24/10

 Find out how a smarter planet requires a dynamic infrastructure based on IBM service management capabilities.

• More than 200 customers will present first-hand experience to provide invaluable knowledge to all attendees
• IBM executives and industry leaders share how IBM service management can deliver smarter service on any scale
• IBM booth showcasing more than 100 real-world solutions
• More than 100 business partner exhibits in our enhanced solution expo
• Pre- and post-conference education
• Join our sponsors and showcase your solutions at the premier service management event.
• Self-paced, technical, hands-on labs and product certification
• IBM service management health-checks to diagnose your service management environment

GenesisSolutions is a Silver Sponsor of this event. Please visit us in booth # S419. We will also be co-presenting with Wyeth Pharmaceuticals & Port of Seattle.  More information is available at the IBM Pulse 2010 Website: IBM Pulse 2010