Systems & Technology Services – Major Pharmaceutical Manufacturer

Pharm1 307x195 Systems & Technology Services   Major Pharmaceutical ManufacturerCustomer Situation

A major pharmaceutical manufacturer needed to upgrade their existing EAM package to a more current release and deploy across 20+ major manufacturing sites.  The main drivers for upgrading to the newer release included upgrading the Oracle infrastructure, limitations with vendor support, and Japanese language support.

Genesis was brought in because of their extensive depth of knowledge with pharmaceutical-related EAMS implementations as well as their ability to staff the project with resources that were very seasoned with diverse skill sets, which allowed the company greater resource efficiencies during the implementation.

Genesis Role

Genesis provided a Principal Consultant as Project Management leadership for the Upgraded Development team, as well as two Principal Consultants for application development, three Consultants for Validation testing, two Principal Consultants to develop tools to shorten deployment time, and two Principal Consultants to manage / execute the deployment of the product upgrade.

Actions Taken

The customer requested the following skills / roles:

  • Project Management
  • Interface Design and Support
  • Validation Testing Management
  • Validation Documentation
  • Database and Schema Management
  • Data Migration Design and Execution
  • Product Upgrade SQL Script Development and Execution
  • Environment Update Design and Execution
  • Application Training for Upgrade and New Sites
  • Production Application Support

Results Achieved

Upgraded EAM product was designed and validated on time and within budget.

Upgrade was rolled out to 34 sites, using 2-day weekend outages throughout the year.

Eight sites were taken live on the upgraded version.