Systems & Technology Services: Major Pharmaceutical Manufacturer

Pharm2 307x195 Systems & Technology Services: Major Pharmaceutical ManufacturerCustomer Situation

A major pharmaceutical manufacturer needed to create an interface to send GMP equipment information from their EAM Maximo system to their ERP SAP system. The primary reasons for creating this interface involved the implementation of key regulatory systems in SAP (CAPA - Corrective Action Preventive Action) that would provide the necessary controls to monitor, track, and approve GMP equipment investigative documentation.Genesis was brought in because of their extensive knowledge of unique pharmaceutical CMMS needs and because of their excellent track record working with companies of similar design.

Genesis Role

Genesis provided a Principal consultant and a System Architect to design, develop, and validate a custom interface from Maximo to SAP using Web Services. The Genesis professionals complemented a team provided by the customer to assist with the validation efforts of the project.

Actions Taken

The customer required that the interface solution be designed using Web Services which was the method available to SAP for communicating with other systems. In addition, the customer was using an older version of Maximo without the Maximo Enterprise Adapter (MEA) components that provide the necessary tools to write interfaces to other systems such as SAP. As a result, the Genesis team was left with the challenge to design a custom solution merging old and new technologies to satisfy the following requirements:

  • Validate and transfer specific GMP equipment information out of a Maximo system that was based in older technology
  • Store the data in custom interface tables simulating queue processing methodology
  • Apply the latest Web Services technology to move the data from Maximo to SAP
  • Provide all necessary message processing capabilities to record errors produced because of failure to validate data in Maximo or SAP

Results Achieved

The custom interface was successfully designed, developed, and validated a month before the customer started using the SAP CAPA solution.The solution provided a seamless interface between two systems without changing any of the existing business process in the Maximo side. This added benefit provided considerable savings in time and money.The solution provided increased data integrity to the SAP CAPA system eliminating the need for double entry of the same data in two different systems.Reduced the risk of system non-compliance due to GMP data entered incorrectly in SAP CAPA.