A major parks and resort needed to upgrade their aging CMMS package to the latest release. The primary reason for upgrading to the new release was to comply with IT policy requiring systems to be within one version of the current release. A secondary reason was to combine their four legacy CMMS instances into one enterprise instance. Genesis was brought in because of their extensive knowledge of large, multi-site CMMS installations and experience with merging individual systems into single enterprise systems.
Genesis Role
Genesis provided five technical resources to assist the customers’ project team through the process of merging data, updating integration customizations, upgrading the many integration points and providing guidance and documentation during the testing phases. Genesis guided and supported the very experienced CMMS business test through the process of translating business process from the old CMMS to the new CMMS.
Actions Taken
The customer requested assistance and guidance in the following areas:
Project management and planning for this multi-phase implementation.
Installation design and testing for the large, complex system architecture.
Upgrade customizations to current technology.
Complex data mapping and merging of data.
Liaison between customer and CMMS vendor for product issues.
Assist customer training department with training plan
“Go-Live” support during and after the multiple rollouts of new CMMS.
Results Achieved
Four legacy databases were merged and upgraded into one.
Integrations between the CMMS and external systems were updated.
A new maintenance planning and scheduling add-on was deployed.
Custom help screens were deployed.
Reports were upgraded.
Performance tests conducted.
Functional tests conducted.
Documentation provided.
New release was deployed in phases for the large domestic and international user community.
Systems & Technology Services: Major Parks & Resort
A major parks and resort needed to upgrade their aging CMMS package to the latest release. The primary reason for upgrading to the new release was to comply with IT policy requiring systems to be within one version of the current release. A secondary reason was to combine their four legacy CMMS instances into one enterprise instance. Genesis was brought in because of their extensive knowledge of large, multi-site CMMS installations and experience with merging individual systems into single enterprise systems.
Genesis Role
Genesis provided five technical resources to assist the customers’ project team through the process of merging data, updating integration customizations, upgrading the many integration points and providing guidance and documentation during the testing phases. Genesis guided and supported the very experienced CMMS business test through the process of translating business process from the old CMMS to the new CMMS.
Actions Taken
The customer requested assistance and guidance in the following areas:
Results Achieved