Employee Spotlight: Matt Midas, Senior Customer Operations Executive
Matt Midas, a Senior Customer Operations Executive with GenesisSolutions, is celebrating his 20th anniversary working within the maintenance industry. He began his engineering career in the US Navy after graduating in 1987 from the US Merchant Marine Academy in Kings Point, NY. Prior to graduation, he sailed on several different US flag merchant vessels as an engineering student. Matt joined the Navy upon graduation where he served for 3 years aboard the USS Jesse L Brown, FF1087, as the Boilers Officer, Main Propulsion Assistant and acting Chief Engineer. Matt was responsible for all maintenance, engineering and safety programs while aboard the Jesse L Brown and qualified as EOOW, CICWO and OOD.
In 1991, Matt left the Navy and started working at the Charleston Naval Shipyard where he quickly qualified as a nuclear engineer in the maintenance, repair and overhaul division. He identified ways to improve many of the procedures associated with repair and overhaul of S5W and S6G nuclear propulsion plants, all of which reduced the total time required to perform the tasks resulting in reduced costs and exposure to radiation.
Matt left the shipyard and took a position with ServiceMaster where he managed maintenance and operations for 186 facilities in Washington, DC and was responsible for implementing several asset management systems to manage data. Matt understands the value of accurate data and well defined procedures to ensure the right things are done at the right time with the right resources. Having worked for PSDI and MRO Software from 1997 to 2005, Matt also understands how asset management systems should be used to help executives make the best business decisions based on accurate data. He has been helping GenesisSolutions’ customers define and implement solutions to improve their enterprise asset management systems with great success for the past five years.
Matt holds an MBA from Loyola College of Maryland and resides in Clarksville, MD with his wife of twenty-one years, Sue, and their four children. Matt can be found on the soccer field almost every weekend with his kids or fly fishing during the offseason.
Applying Performance & Process Metrics to Influence Behavior
Cultural changes during the upgrade or deployment of asset and maintenance management programs can easily be accelerated by the careful and thoughtful use of metrics that keep management and supervision engaged in their own performance and ability to meet new business process requirements. Performance matrices that use data from Asset and Maintenance Management software provide an accurate perspective of how well individuals can meet new business program objectives and follow business processes. The metrics for first line supervision have the most direct influence on the successful acceptance of change and should be developed with the aid of the supervisors. Some examples of these metrics would be work schedule compliance, amount of unplanned & unscheduled work, timely changes to work status, and direct labor for high value work on high value assets.
Since the first line supervisor (foreman) is the key to the successful implementation of an asset maintenance management system by directing all work that is accomplished, the following are some metrics that can be used to keep supervisors aware of how they are performing:
- Labor distribution by work order priority - a measure that determines if high value work is being performed, this is man-hours of work craft supervised.
- Labor distribution by work type - a measure of how and where the supervisor is utilizing staff to perform work such as corrective, preventive, predictive or modification and if there is a balanced approach to meeting requirements that add benefit to the operational commitments. This is measured in man-hours by work type.
- Schedule Compliance - a measure of how well the supervisor manages his staff to meet scheduled work which is recognized as the most productive work that can be performed. This is a percentage of labor hours scheduled to labor hours worked in the time period.
- Direct Labor - this is a measure of worker productivity as measured by the labor hours of value added work, which work that has a higher priority on higher value assets as a ratio to total man-hours managed by the supervisor.
There are other important metrics that can and should be applied to successfully influence change. If you would like to learn more about the benefits and value of challenging management and supervision with real time data contact Bill Olsen at bolsen@genesissolutions.com
April 2010 Upcoming EAM & Maximo Events
Enterprise Asset Management (EAM) Seminar
GenesisSolutions will be hosting a complimentary EAM Seminar on Tuesday, April 13, 2010 in Houston, TX. This event will include topics and discussion focusing on:
- Asset Reliability
- EAM Life Cycle Maturity
- Maintenance Strategy & Process
- Systems & Technology
Location: Marriott North at Greenspoint
Time: 7:30am - 5:00pm
Registration Details: info@genesissolutions.com
Southern California Maximo User Group (SCMUG)
GenesisSolutions will be participating at the SCMUG April 14, 2010 in Los Angeles, CA, hosted by UCLA.
More information available at: http://www.scmug.net
Pacific Northwest Maximo Users (PANMU)
GenesisSolutions will be attending and presenting at the upcoming PANMU meeting April 15, 2010 in Seattle, WA, hosted by IBM. Our presentation: “Putting CMMS Work History Data to Work”, delivered at last months IBM Pulse 2010 conference, will be receiving an encore performance.
More information available at: http://www.panmu.org/
March 2010
Employee Spotlight: Matt Midas, Senior Customer Operations Executive
Matt Midas, a Senior Customer Operations Executive with GenesisSolutions, is celebrating his 20th anniversary working within the maintenance industry. He began his engineering career in the US Navy after graduating in 1987 from the US Merchant Marine Academy in Kings Point, NY. Prior to graduation, he sailed on several different US flag merchant vessels as an engineering student. Matt joined the Navy upon graduation where he served for 3 years aboard the USS Jesse L Brown, FF1087, as the Boilers Officer, Main Propulsion Assistant and acting Chief Engineer. Matt was responsible for all maintenance, engineering and safety programs while aboard the Jesse L Brown and qualified as EOOW, CICWO and OOD.
In 1991, Matt left the Navy and started working at the Charleston Naval Shipyard where he quickly qualified as a nuclear engineer in the maintenance, repair and overhaul division. He identified ways to improve many of the procedures associated with repair and overhaul of S5W and S6G nuclear propulsion plants, all of which reduced the total time required to perform the tasks resulting in reduced costs and exposure to radiation.
Matt left the shipyard and took a position with ServiceMaster where he managed maintenance and operations for 186 facilities in Washington, DC and was responsible for implementing several asset management systems to manage data. Matt understands the value of accurate data and well defined procedures to ensure the right things are done at the right time with the right resources. Having worked for PSDI and MRO Software from 1997 to 2005, Matt also understands how asset management systems should be used to help executives make the best business decisions based on accurate data. He has been helping GenesisSolutions’ customers define and implement solutions to improve their enterprise asset management systems with great success for the past five years.
Matt holds an MBA from Loyola College of Maryland and resides in Clarksville, MD with his wife of twenty-one years, Sue, and their four children. Matt can be found on the soccer field almost every weekend with his kids or fly fishing during the offseason.
Applying Performance & Process Metrics to Influence Behavior
Cultural changes during the upgrade or deployment of asset and maintenance management programs can easily be accelerated by the careful and thoughtful use of metrics that keep management and supervision engaged in their own performance and ability to meet new business process requirements. Performance matrices that use data from Asset and Maintenance Management software provide an accurate perspective of how well individuals can meet new business program objectives and follow business processes. The metrics for first line supervision have the most direct influence on the successful acceptance of change and should be developed with the aid of the supervisors. Some examples of these metrics would be work schedule compliance, amount of unplanned & unscheduled work, timely changes to work status, and direct labor for high value work on high value assets.
Since the first line supervisor (foreman) is the key to the successful implementation of an asset maintenance management system by directing all work that is accomplished, the following are some metrics that can be used to keep supervisors aware of how they are performing:
There are other important metrics that can and should be applied to successfully influence change. If you would like to learn more about the benefits and value of challenging management and supervision with real time data contact Bill Olsen at bolsen@genesissolutions.com
April 2010 Upcoming EAM & Maximo Events
Enterprise Asset Management (EAM) Seminar
GenesisSolutions will be hosting a complimentary EAM Seminar on Tuesday, April 13, 2010 in Houston, TX. This event will include topics and discussion focusing on:
Location: Marriott North at Greenspoint
Time: 7:30am - 5:00pm
Registration Details: info@genesissolutions.com
Southern California Maximo User Group (SCMUG)
GenesisSolutions will be participating at the SCMUG April 14, 2010 in Los Angeles, CA, hosted by UCLA.
More information available at: http://www.scmug.net
Pacific Northwest Maximo Users (PANMU)
GenesisSolutions will be attending and presenting at the upcoming PANMU meeting April 15, 2010 in Seattle, WA, hosted by IBM. Our presentation: “Putting CMMS Work History Data to Work”, delivered at last months IBM Pulse 2010 conference, will be receiving an encore performance.
More information available at: http://www.panmu.org/