Kennedy Space Center Implementation

Resource Project Kennedy 307 195 Kennedy Space Center ImplementationCustomer Situation

The customer was awarded the Institutional Services Contract (ISC) for the John F. Kennedy Space Center. The ISC manages facilities, shuttle propellants, life support equipment, laboratory, calibration and non-shuttle logistics for NASA at the nation’s manned flight launch site. The customer’s requirements included using Maximo 6.2 as part of the contract statement of work. Although NASA provided the server hardware and software, and the incumbent contractor was responsible for data migration from version 4, the customer was required to develop new processes, procedures and any necessary customizations for their business processes by contract start, a period of 90 days.

Genesis Role

Two Principal Consultants from GenesisSolutions provided support to the customer in all aspects of the implementation of Maximo 6.2. Due to delays, GenesisSolutions had only a 45 day period to begin the design of an entirely business process.

Actions Taken

In the six weeks preceding go-live, GenesisSolutions provided or assisted in the Maximo 6.2 implementation by:

  • establishing all initial business processes for every sector of the contract using Maximo
  • extensive data validation of migrated data
  • modification of screens and applications
  • coordination and integration points to the corporate Costpoint financial system
  • training for over 400 Maximo hands-on users

Subsequent to go-live, GenesisSolutions provided on-going support in the form of continuing enhancements to Maximo as well as process improvements to the customer.

These included:

  • developing Workflows for desktop requisition, utility outage and work order processes
  • developing Actuate reports, queries and KPIs
  • custom application development
  • facilitating training of in-house personnel
  • design documentation
  • documentation of procedures

Results Achieved

  • New release was rapidly and successfully implemented
  • No launch delays were incurred as a consequence of the contract changeover and/or Maximo implementation
  • Maximo implementation was cited as a strong point at the first 6-month Contract Management Review